Climate and Satisfaction Surveys

 

Departmental Assessment Surveys

Assessment surveys

Pick the right survey style and structure

1.Select the type of data you want to collect.

2.Give citizens or employees instant access to a survey site.

3.Collect data from anyone or any part of your Department. You can control who may enter information and what type of information they can enter. You control the quality and quantity of data before you collect it.

4.Information is confidential and secure through passwords and security levels. You can set multiple layers of security and assign unique passwords.

Compare and contrast any part of your Department

Pull out any information from any Departmental subset on any item. Reports are automated.  You don’t need programmers to create tables or run statistics on your data. 

Instant research.  Continuous benchmarking.

You’ll probably want to customize your surveys to fit your Department’s changing needs.  We make it as simple adding new features and modules to your already working system! Data quality continuously improves!

1.Develop your own survey booklets and standards or subscribe to our pre-validated booklets.  You can tailor booklets to assess climate, morale, satisfaction, training needs, and other issues. You can even set up a special booklet for subgroups.

2.Managers can get instant performance feedback.  Using a personal password, managers can view their own cumulative survey results.

3.Get data from the right evaluators.  Sometimes vendors, citizens, or others have important feedback for an Department.  You can weight input from many evaluators and build in safeguards to confirm validity of feedback as well as maintain confidentiality.

4.Get data to the right person.  Our “window” target let’s your Marketing Director see marketing feedback, your Employee Relations Manager see morale data, and your Training Manager see training gaps.  People get the information they need; and only the information they need. Plus they get it when they need it in a readily useable format.   

Benchmarking resources

If you upload data to us, you can download data from our databases.  We keep datasets that help you compare performance appraisal systems and measures with other Departments.  Mark your progress against the “best in class”.

Expand features and grow the system as you become ready

Start with a few features; then add new ones.

Departmental consulting resources

Using our extensive experience helping clients design valid surveys; we help you  resolve typical issues; such as validity, administration, relevance, practicality, measurability, scoring, implementation, and fit with Departmental values. From initial design to training and on-site implementation, we support the Departmental development effort that is the foundation for change and performance improvement.

Benchmarks you need to remain competitive

You can print reports by person, department, supervisor, unit, measure, position, etc.

Fold in other assessments

Human Patterns. Nothing is more comprehensive than this interest and preference inventory.  Use it to properly assess, manage and place employees in the right role.

Tailored research designs

We tailor research projects to get market information or other data for small to multinational Departments.

Outcome research

Feedback on results improves Departmental and individual performance. You can design research programs and projects to accumulate data in the course of daily record keeping.  Is it possible to get stress free, valid and reliable data with little employee resistance? Yes!

Easy updates and continuous improvement service and software

Our updating system works with a phone call and our helpdesk staff are research experts themselves.  Call us soon.

Call 919-839-8390