COMMUNITY POLICING PERFORMANCE APPRAISAL AND BENCHMARKING TOOLS

 

Law Enforcement Performance Appraisals, Continuous Improvement Implementation, Standards Calibration, and Open Information Systems 

Real-time performance feedback.

Collect and enter performance data transparently in the course of daily record keeping

1.Select the type of performance note or data you want to enter and “tree down “ to score the item or enter your narrative.  No forms to file. No end of year scramble for records.  No racking your memory for details.  It is all already in the system! 

2.Give officers instant access to their own performance information.  Officers are only two clicks away from being updated about their cumulative performance record.  They will improve continuously, because they get “real time” feedback.

3. Bring Community Policing to life through feedback from citizens or anyone or any part of your organization. You can control who may enter information and what type of information they can enter. You control the quality and quantity of data before you collect it. Your officers will trust the system, because you reduce sandbagging and increase communication.

4.Information is confidential and secure through passwords and security levels. You can set multiple layers of security and assign unique passwords.

Compare and contrast any part of your organization

Pull out any information from any squad or other organizational sub-set on any item.

 


Performance appraisal tools designed by community police officers for community police officers

Instant research.  Continuous benchmarking.

You’ll probably want to customize your performance appraisal system to fit your organization’s changing needs.  We make it as simple as adding new features and modules to your already working system! Data quality continuously improves!

1.Develop your own job booklets and standards or subscribe to our pre-validated booklets.  You can tailor booklets to assess competencies, functions, values, KSA’s, projects, goals or other performance measures.  You can even set up a special booklet for each officer. BLET is folded into the system.  Even trainee booklets are available.

2.Officers can get instant performance feedback.  Using a personal password, officers can view their own cumulative appraisal feedback.

3.Get data from the right evaluator to the Officer.  Sometimes peers, subordinates, customers, or other officers have important feedback for an officer.  You can weight input from many evaluators and build in safeguards to confirm the validity of feedback as well as maintain confidentiality.

4.Get data to the right person. Your Safety Officer sees safety feedback, your Employee  Relations Manager sees morale data, and your Training Officer sees training gaps in performance data.  Managers get the information they need; and only the information they need. Plus they get it when they need it in a format they can use.   

Benchmarking resources

If you upload data to us, you can download data from our databases.  We keep datasets that help you compare performance appraisal systems and measures with other departments.  Mark your progress against the “best in class”.

Expand features and grow the system as your Officers become ready

Start with a few features; then add new ones as officers get comfortable using and offering performance feedback.

Organizational consulting resources

Using our extensive experience helping law enforcement clients design valid assessment systems; we help you resolve typical issues; such as insuring fairness, relevance, practicality, measurability, scoring, implementation, and fit with organizational values. From initial design to training and on-site implementation, we support the organizational development effort that is the foundation for change and performance improvement.

Benchmarks you need to remain competitive and to manage change

Print benchmark reports by person, unit, department, supervisor, position, etc.

Fold in other assessments

Organizational Assessment Survey. With over thirty thousand administrations, this is the climate and officer satisfaction inventory to properly assess climate.

Human Patterns. Nothing is more comprehensive than this interest and preference inventory.  Use it to properly assess, manage and place officers in the right role.

Tailored research designs

Performance Management and Measurement captures change.  We tailor research projects to get data needed by law enforcement.

Outcome research

Feedback on results improves organizational and individual performance. You can design research programs and projects to accumulate data in the course of daily record keeping.  Is it possible to get stress free, valid and reliable data with little line officer resistance? Yes!

Easy updates and continuous improvement service and software

Our updating system works through modem and our helpdesk staffers are human resources experts themselves.  Call us soon.

Call 919-839-8390